All delivery are done by DHL, terms and condition of DHL apply to all physical delivery
Refund Policy
7-Day Return
You have 7 days to make a return request after your order has been delivered.
Only insured products are to be replaced or refunded when damaged in the cause of shipping with 100% money back and shipping fee included
Full Refund
You will receive 100% refund for your item plus shipping fees, if we deliver a wrong item.
Note: check before you accept your order from the delivery agent, if damaged do not accept.
Cancellation / Return / Exchange Policy
Initiate a Return
Return via contact form or call us. If you have any questions.
Return the item
Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your Return Slip is signed by our agents. That is your proof of return.
Refund Processed
Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our Team.
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