Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 3 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station.
Refund Policy
7-Day ReturnYou have 7 days to make a return request after your order has been delivered.Easy and Free Return ZERO fees if you return an item.Full RefundYou will receive 100% refund for your item plus shipping fees, if we delivered a damaged, defective, wrong item or if you simply changed your mindAuthenticity GuaranteeWe are committed to offering our customers only 100% genuine and original products.
Cancellation / Return / Exchange Policy
Initiate a Return Return via contact form or call us. If you have any questions.Drop-off your Item or Schedule a Pick-up Return at our pickup stations or we can pickup from you (door delivery orders only).Return the itemPlace the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your Return Slip is signed by our agents. That is your proof of return.Refund Processed Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our Team.
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