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All delivery are done by DHL, terms and condition of DHL apply to all physical delivery

7-Day Return Policy

You have 7 days to make a return request after your order has been delivered. Only insured products are to be replaced or refunded when damaged in the cause of shipping with 100% money back and shipping fee included.

Full Refund

You will receive 100% refund for your item plus shipping fees if we deliver a wrong item.
Note: check before you accept your order from the delivery agent if damaged do not accept.

Initiate a Return

Return via the contact form or call us if you have any questions.

Return the item

Place the item in its original packaging,  including any accessories, tags, labels or freebies. Always ensure your Return Slip is signed by our agents. That is your proof of return.

Refund Processed

Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been
registered by our Team.